When to Call Your Property Manager

Property managers can serve as invaluable resources for enjoying your home with peace of mind. Here are a few examples of when a quick call or email can greatly benefit both you and your property manager…

Minor Maintenance Issues

Although you may not consider a small spot on the ceiling to be a major concern, it could be indicative of a larger underlying problem. Informing your property manager about any issues that arise will assist them in addressing repairs promptly, preventing minor issues from escalating into significant complications. 

If you’re uncertain, snap a quick photo and send it to them. A competent property manager will possess the expertise to identify potential problems and know when to engage a professional. Even if it turns out to be inconsequential, you’ll feel at ease knowing you didn’t leave something unaddressed.

Neighborhood Disruption

Your property manager would undoubtedly appreciate being informed about any potentially unsafe situations unfolding around the property. This not only contributes to your safety but can also help prevent property damage or necessitate involvement from law enforcement. Once informed, your property manager can take whatever action they might deem appropriate, like installing security systems, surveillance cameras, or posting no trespassing signs. If it’s an emergency or immediately hazardous situation, contact the appropriate authorities first.

Financial Challenges

If life changes arise that could make it difficult to make an upcoming rent payment, it might seem prudent to keep that private. However, notifying your property manager in advance can help maintain a positive relationship. While they may not waive your rent, they might be willing to offer an extension or establish a payment plan to assist you in managing your financial obligations.

Move-Out Plans

Every property manager appreciates receiving as much notice as possible when you’ve decided to move. This allows them to market the rental and find a new tenant before it’s vacated. Doing this will probably work in your favor when you need to list a reference in your next property rental application.